Request a DEMORequest a DEMO

Signature Care

Free Device Upgrades (Tech Refresh), Lifetime Warranty, and Premium Care

When you choose Mvix, you are choosing a partner that is completely dedicated and thoroughly experienced in making your digital signage network and operations easier, efficient, and more productive.

The core idea is to eliminate any downtime by providing a superior level of support and service. Mvix provides timely and expert assistance via three support plans: standard support, express support, and signature care.

Our Signature Care program in particular provides mission-critical support services for complex and enterprise-scale deployments of our solutions.

Our Signature Care clients get:

  • Premium content widgets (e.g. emergency alerts, smart playlists, queue management, live TV, & more.)
  • Lifetime warranty on signage devices.
  • FREE 36-month device replacement guarantee.
  • FREE Professional Training.
  • FREE Implementation Assistance.
  • 24-hour Technical Support | Phone + Web
  • Advanced Replacement | Cross-ship privileges.
  • Discounts on Custom Services.
  • Accelerated response times (SLA: 4hrs).

We believe that timely and comprehensive support is essential to any project success and a critical enabler of high system availability, operational efficiency, and continuous business innovation.

For a quick comparison of ALL support platforms: Click Here

Tech Refresh

  • All signage devices covered under the Signature Care program are backed by our guaranteed 36-month replacement policy.
  • In addition, if any digital signage player breaks, we will fix it and if we can’t, we’ll replace or refund it.
  • We’ll do a Tech Refresh of your signage players every 36 months, at no charge to you.
  • Regardless of the condition, we will replace your devices with the most up-to-date technology available, ensuring that your digital signage network is never outdated or obsolete.
  • Signature Care does NOT cover de-installation of old units and/or installation of new units.

Unlimited Warranty

  • If a signage device under Signature Care fails due to a manufacturing and technical defect, we will repair/replace/refund the product at our discretion.
  • Only original, unaltered, and unmodified devices and hardware are Signature Care eligible.
  • This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
  • The warranty is available for the lifetime of the product, so far as it is covered under the Signature Care program.

Great Pricing

  • Priced affordably, Signature Care is a guaranteed high ROI.
  • Ideal for large-scale deployments where Standard Support is not enough.
  • Tech Refresh ensures your signage network is future-proofed.
  • 24/7 technical support guarantees that your signage network is never down or stalled.
  • Free and continual training and knowledge transfer ensures your signage operators are up to date with the latest trends in digital signage.

We create memorable digital experiences. Want a demo?

Call 866.310.4923 or Contact Us

Clients

More ClientsMore Clients
Jump to top
How about a Demo?
Try the web-based software used by 46,500+ digital signage clients.
Your Information will never be shared with any third party.
No Subscriptions | No Contracts | No Monthly Fees
LOOKING FOR PRICING?
FREE CLOUD SOFTWARE
Featured Case Study
We hate SPAM and promise to keep your email address safe.
A New York labor-management organization upgraded their campuses with digital signage and recorded:
Download the case study to get the specifics of their digital signage network
  1. increased attendance for their training and education programs
  2. improved awareness of their employee benefit plans
PGlmcmFtZSB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzcmM9Ii8vd3d3LnlvdXR1YmUuY29tL2VtYmVkL1l3ZU5NS0xEX3cwP2F1dG9wbGF5PTEiIGZyYW1lYm9yZGVyPSIwIiBhbGxvd2Z1bGxzY3JlZW4+PC9pZnJhbWU+
Who is Mvix?
How to Market your Medical Practice
Marrying User-generated Content and Digital Signage
Download the free white paper to get access to:
  1. Tips on how to improve the online and in-office patient experience
  2. Top outpatient engagement topics for 2017
  3. Four marketing strategies you can implement right away
PGlmcmFtZSB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzcmM9Imh0dHBzOi8vd3d3LnlvdXR1YmUuY29tL2VtYmVkL252dWZJMEtVRnIwP2F1dG9wbGF5PTEiIGZyYW1lYm9yZGVyPSIwIiBhbGxvd2Z1bGxzY3JlZW4+PC9pZnJhbWU+
Enterprise Digital Signage Software
Digital Signage for Architects & Designers
Enhance spaces with digital technlogy
Download the whitepaper to:
name
e-mail
  1. See how digital signage is being used to
    inspire, motivate and influence behavior

  2. Get tips on how to integrate digital signage into
    your designs for corporate, retail and more

  3. Access a free Project Requirements Worksheet
    to help you get started with digital signage

Courtroom Digital Signage
A Complete Guide to
Download the guide to:
name
e-mail
  1. See the anatomy of a digital docket display system

  2. Learn how to measure the ROI of your court signs

  3. Get free content ideas for your court signage network

FEATURED
CASE STUDY
Read how Virginia's premier amusement park used digital signage to offer guests elevated experiences that have resulted in:
  1. repeat business
  2. positive guest reviews
  3. an enhanced brand image