Hussey Seating

Hussey Seating

Hussey Seating, a 180-year-old, sixth-generation family-owned seating solutions company, commissions Mvix to provide a digital signage solution to enhance employee engagement.

If you’d like to read the full case study, you can view and download it here.

Introduction

Founded in 1835, Hussey Seating has been filling stadiums, arenas, auditoriums, gymnasiums, lecture halls, theaters, and places of worship with spectator seating. They opened their doors 45 years before the invention of American football and have continued to grow to a worldwide presence — yes, they’ve even sold portable chairs to researchers in Antarctica! Hussey Seating credits its success to an unwavering commitment to unparalleled customer service and employee satisfaction. The company was founded on the principle of understanding their customer’s unique challenges and empowering their employees to develop solutions to meet the customer’s seating challenges.

The Challenge

We recently had a sit-down with our employees, to discuss ways in which we can enhance communication,” said Ron Bilodeau, Hussey Seating’s Marketing and Product Manager. Communications, whether it be sales data, performance statistics, or just company news, is a common theme for companies with high levels of engagement. Gallup demonstrated that companies with high engagement outperform competitors by over 20% in productivity and profitability while maintaining lower levels of absenteeism, turnover, and other negative metrics. Simply put, an engaged workforce directly impacts the bottom line. Digital signage is the most cost-effective vehicle for employee communication throughout a single location or across a global network.

Deployment & Usage

Why It Worked

Ron and his team reviewed a few digital signage providers before selecting Mvix. “Their solution promised the most value and healthiest ROI,” said Ron. “There are no recurring fees or contracts! Theirs is a superior product for a fraction of the cost of comparable full-featured solutions.” Mvix’s solution supports HTML5 media playback, playlist and template management, comprehensive scheduling options, and multi-role user management. Their simple yet intuitive user interface and the ease of updating content are two other features that appealed to Ron’s team.

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