The Modern Guide to Interactive Kiosks

Interactive kiosks have been a part of our world for a long time. Whether you use them to place a restaurant order or obtain a ticket, chances are you’ve come across these devices.  Technology advancements – along with changes in consumer preferences – are driving more innovations than ever around this market. In fact, the global interactive kiosk market size was valued at USD 26.63 billion in 2020. Continuing the rapid growth the industry has seen over the past few years, the sector is expected to reach USD 28.34 billion in 2021

Whether your organization is already leveraging interactive kiosks or you’re just starting to get curious about them, keep reading to learn the basics. We’ll cover what exactly interactive kiosks are and how they can benefit your company. 

What are Interactive Kiosks?

Simply put, an interactive kiosk is a hardware device that uses specialized integrated software to create an intuitive interface. The goal of this system is to provide engaging information to customers, as well as allow users to conduct certain transactions. A core feature that really separates these kiosks from other forms of signage or systems is self-service. This means that users can get the information, product, or result that they want independently and without the help of others. 

Mom and daughter at an Interactive Shopping Mall Kiosk

Forward-thinking companies are leveraging interactive kiosks as one of their most versatile solutions. 

Whether at the bank or the mall, people hate standing in lines. The way that a business handles these wait times can impact their bottom line by billions. In one survey, businesses reported that they lost up to 75% of their customers due to wait times Research shows that people don’t like being bored and they want to complete necessary daily activities as quickly as possible. Interactive kiosks are great time savers, and in many cases can act as representatives in the space of employees, since they’re so customizable. 

Touch-screen kiosks can help with a range of functions, including: 

      • Providing internet access
      • Taking payments (with card or cash)
      • Providing information and direction
      • Placing orders
      • Payment kiosk
      • Buying retail goods
      • Printing items
      • Wayfinding
      • Advertising and promotion

Automated Teller Machines (ATMs) led the market and accounted for more than 50.0% share of the global interactive kiosk revenue in 2020. Shopping malls, as bill payment, and even the manufacturing industry are all using interactive kiosks. However, there are multiple types of touch screen kiosks that can suit the needs of almost any industry. 

Self-service kiosk

Machines in this category simply enable users to do tasks that might otherwise be performed by workers. Essentially they help people to skip a counter.

Touchscreen Kiosk in a Store

Popular examples are:

      • Payment terminals for paying items like credit card bills
      • Point-of-Sale terminals in retail establishments
      • Vending machines
      • Self-ticketing machines
      • Automated check-ins (such as at the airport) 
      • Car rental kiosks, or online queue systems such as those found in car rental locations

Information kiosk

The goal of these machines is to provide accurate and concise information. You might find these systems in museums or other exhibits, shopping centers, healthcare or government organizations, etc. They are useful anywhere that individuals might seek further information. In these instances, user experience is crucial so that individuals can actually obtain the information they’re seeking. 

Digital signage

There are so many uses for digital signage, and interactive kiosks provide a way to draw attention from passersby. The signage can be passive or active, which allows users to actually interact with it. In some advanced systems, AI techniques can enable further functionality such as gathering statistical data for use in presenting information. Scanners, sensors, and cameras can also deliver personalized content to the person standing in front of the screen. 

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Wayfinding kiosks

For larger campuses, wayfinding in their lobbies can be critical for visitors. These kiosk solutions help with geo-location and assist people in knowing where they are and how to get where they’re going. Wayfinding kiosks are integrated with various types of maps and are generally based on 3D modeling. Some also use printers to provide extra guidance to tourists or guests. 

How Would my Organization Benefit from Interactive Kiosks? 

Touchscreen kiosks will help you to future-proof your organization. Tomorrow’s consumers will not only prefer but expect self-service innovations. One ZenDesk survey found that 67% of respondents would prefer to help themselves rather than speak to a company representative. Similarly, an American Express report shared that 60% of US consumers say their go-to channel for simple inquiries is a digital self-service tool. 

Organizations must adapt to these changes in consumer preferences, and the ones that do will experience: 

      • Reduced burden on staff, and in some cases, reduced overall labor and resource costs
      • The ability to reach a wider audience
      • Increased consumer or patient satisfaction, which leads to increased loyalty 
      • The opportunity to obtain customer insights
      • Shorter wait times and line reduction 
      • Improved user experiences
      • Simplified access to information
      • Higher revenues due to reduced wait times 

Interactive digital kiosks and self-service kiosks result in a higher return on investment for companies who implement them (even accounting for installation costs). Driven by reduced labor costs, shorter wait times, and enhanced interactions, interactive kiosks improve your customer or patient experiences – which will keep them coming back. 

Interactive Kiosks: Choosing the Right Product

There are numerous vendors who can provide out-of-the-box hardware or kiosk software solutions for creating an interactive kiosk. In many cases you can choose your own components and configure settings to create your own terminal. 

Welcome to Chicago displayed on a kiosk with a woman looking at the display screen

On the other hand, you can work with an expert to develop a cohesive system with user experience at the forefront. For example, Mvix is able to fully customize a solution to meet the needs of any sector. You can create terminals that are perfectly tailored to your business needs and created with your users in mind. 

The main things to think about are: 

    1. Concept Development – What output are you looking for? Here is where you’ll investigate your target audience and the functionality they need. 
    2. Visual Interface Design – The interface is the crucial bridge between your company and the user. A poor user experience will lead to failure, so it’s important to engage with real people when designing the interface. 
    3. Hardware – Use the functionality you determined in previous stages to narrow hardware choices. 
    4. Software – The correct software for you might include features like internet, security, touch-screen support, and more. An experienced partner can help you choose the right software

If you plan to take advantage of the next wave of consumer preferences, you need to understand interactive kiosk solutions. For more tips on this type of signage or to experience a demo of our award-winning software, reach out to us

Easily Customizable Lobby Signage | A Guide to Lobby Signs

Lobby signs, also known as reception area signs, are beneficial for all kinds of organizations. They help you project a professional image and get the most out of otherwise dull walls. Moreover, a lobby sign welcomes potential clients while giving them more useful information about your company.

Types of Lobby Signs

There are several different types of lobby signs. However, here are the most popular reception signs are:

Acrylic: These letters are renowned for their crispy and shiny look. They’re available in several standard colors, but you can also receive them in customized painting that matches your official brand.

Example of a Static Lobby Sign

Metal: Aluminum is the most preferred metal for these types of front desk signs. Your installer can route the letters to match the font you use for your facility signs and other marketing materials.

Plaques: Metals such as copper, bronze, brass, and stainless steel offer more durable alternatives for your commercial signage. Furthermore, plaques are simpler to move and more elegant than individual letters.

Illuminated signs: This sign type uses LED lights to brighten your décor.

Upgrade Your Office Space with Digital Lobby Signage

Digital lobby signs help you keep up with the fast-evolving needs of your industry. They’re applicable in a variety of indoor and outdoor signs. Additionally, they include your company logo, monument signs, real estate signs, and wayfinding signs.

Digital lobby signage ensures your brand is always current and eye-catching. Once installed, you can manipulate the desired information depending on your needs. You only need the right digital signage software to help you transmit it to strategically placed TV screens and monitors. You can schedule and manage the display of images, video, company website, social media feeds, notices, and current events.

Lobby with Digital Signage

Other types of content include menus, positive customer reviews, offers, travel information, motivational quotes, emergency broadcasts, and employee profiles. Although every industry can incorporate digital signage, they’re more prominent in some organizations. Examples are hotels, gyms, hospitals, restaurants, schools, real estate, interior decorators, and general office settings.

Benefits of Digital Lobby Signage

Digital lobby signs have the following benefits over traditional alternatives:

1. Cost-effective

It doesn’t cost you extra to display your company’s social media, quotes, and other content. Consequently, you’ll enjoy long-term cost savings compared to traditional signs, which you must manually replace regularly.

2. Time-saving

You can change or upgrade your branding at the click of a button. A smaller team manages the digital signage and updates the relevant information.

3. Informative and engaging

Digital office lobby signs are suitable for presenting fresh, practical, and entertaining content to your customers. They’ll never experience boredom while waiting, thanks to the variety of interactive and dynamic content on display.

4. Modernize your reception area

Customers are more likely to engage you if they perceive your company as modern and tech-savvy. Digital signage adds a touch of sophistication that also gives you a competitive edge.

Lobby with Digital Signage Screen

5. Increase brand awareness

Digital lobby signs act as an advertising platform. Both current and prospective clients can access information about your products and services that they didn’t know previously. According to research, more than 80% of retailers believe digital signage attracts a wider audience, helps with lead generation, and increases sales.

6. Boost productivity and efficiency

The information you display keeps your employees on the same page. Proper internal communication boosts employee productivity by up to 25%. A stream of helpful content reduces time wastage and improves output. Customers don’t have to keep repeating frequently asked questions when the answers are on digital lobby signs.

What Do You Need to Launch Digital Lobby Signs?

You need three primary ingredients to make your lobby digital signage system a success. The first is lobby TV screens. Although one large screen is enough, you can add more depending on your budget and needs. The second item is a digital signal player.

This device enables the smooth transmission of content to the screens. Finally, invest in robust and secure lobby display software. It should be compatible with apps that automate social media feeds, custom graphics, and other relevant content.

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Earth Day and Recycling Posters for Digital Signage Displays

On April 22nd, we celebrate Earth day. It is an important time for reflection and remembrance of our beautiful home. The first Earth Day was held in 1970 and now there is an entire organization that coordinates and hosts related events. Statistics show this event have drawn over 1 billion people in 193 different countries.

Fun fact; did you know that the first every Earth Day still remains the single largest day of protest in all human history? That’s crazy. In 1970, 20 million people gathered in the United States.

One way to use digital signage is to bring attention to public holidays, days of interest and general facts. Below are templates to use on digital signage your digital signage displays. These are free to use and there is a downloadable folder at the end of the blog post.

Templates for Recycling

Templates are a great way to create engagement with digital signage displays. They can be used for all upcoming events like Memorial Day and 4th of July.

Another great use for templates is for employee motivation and just general entertainment through quotes.

Recycling is a great way to celebrate Earth Day. It’s one of the many ways we can make a difference for our planet and work towards sustainable energy and food solutions.

Templates for Earth Day

Did you know the date for Earth Day was selected on purpose? Denis Hayes knew that the 22nd of April would be a date that worked for students, and selected this dates as it falls between Spring Break and final exams for most colleges.

There are several different ways to celebrate this day. Here are our picks:

    • Plant a tree
    • Replace disposable water bottles with a sustainable and reusable container or bottle
    • Support companies that recycle
    • Recycle and dispose of items correctly, such as batteries and metal
    • Spend time outside; go on a hike to a local park or for a picnic

Earth Day Digital Signage Template Landscape

However you end up spending your day, we hope it’s a happy one!

Download Free Earth Day and Recycling Templates

 

Gas Station Signage | Why you need it and How you can use it

Gas station signage is quite effective in directing consumer attention. Over the years, several gas outlets have embraced digital signage. Thanks to the ease of drawing attention to any product or service within a business facility. It also engages the customers more profoundly than the traditional signs. Hence it’s best used to convey sensitive messages, for example, warn customers of smoking around the gas station.

If you are interested in deploying digital signage in your gas station, you’ve come to the right place. We’ve covered all you need to know about gas station signage.

Why Do Gas Stations Need Signage?

The gasoline business is one of the most competitive industries today. And to win over customers, you need a great marketing strategy. Gas station signs give you a means to stand out from your competitors. 

Here are some reasons why gas station signage is a must-have.

1. To Create the Perfect First-impression

Your business visibility is not worth much if it doesn’t leave a positive impression. Superior customer service begins with attracting the customer, then giving them the reason to buy from you. A well-designed gas station signage gives you both – it attracts and retains your customers.

2. Remove Any Doubt

Nothing disappoints customers more than having to guess the location of a gas station, especially when they are running out of gas. Visible, well-placed signage will spare them the frustration. Digital signage has worked well in the garage and car wash businesses, and the fuel industry is no exception.

Gas station Signage - pumps with digital signage

To make your signage more accessible, put the signage as close to the highway as possible. Also, consider having your official site (website and physical location) as well as your address on GPS and list your gas station with Google My Business.

3. Market Your Other Products and Services

Nearly all the gas stations have a fast-food restaurant and one or more grocery stores (C-stores). Here, you can use the signage to run promotions and draw more customers to the business. The idea is to meet the expectations of your hungry customers and get them to visit next time.

Also, gas stations that offer more than just pump fuel are more convenient for long-distance travelers. Having a food market around is excellent, and promoting it with signage is an added advantage.

Types of Gas Station Signs

How you use your digital signage depends on what you want to achieve at the end of the day. The option to customize the content and the design of your sign projects gives you enough flexibility.

According to a Cisco IBSG study, more than 40% of shoppers admit that digital displays can change their spending behavior. This means you can leverage signs to ensure customers have the best experience when they stop by your gas pumps.

But to achieve this, you need to know what works in every single location in your gas station. Here is how you can use the best signage solutions in your gas station.

Build Brand Awareness

Before automobiles became a necessity for most people, gas stations were few, and there was no need for intense marketing. Nowadays, gas station owners need to market their brand to stay competitive.

Full Service Digital Signage

Whether you are in for a local or national brand conversion, signage creates appealing and irresistible visuals. According to marketing stats, digital signage can increase brand awareness by 47.7% and it can boost the average purchase amount by 30%.

Signage to Promote Products and Services

These are the most commonly used signs in gas stations. An example is the gas price signs. 

Others include tin signs and vintage gas station signs used to display gasoline name brands. When choosing signage for these purposes, it’s best to find one that’s flexible and customizable. For example, gas price flip signs that allow you to change the prices easily.

Signage to Convey a Pre-cautionary Message

There are several reasons you would want to use this type of signage. For example, warn everyone coming into the gas station to avoid ignition sources that could cause a fire. Other examples include:

  • An “authorized personnel only” sign keeps unauthorized persons away from oil reserves or protected areas.
  • “Not for sale for persons under 18 years” sign – if there are alcoholic drinks or cigarettes in the c-stores.
  • “Danger. Do not smoke” sign – Warns customers to avoid smoking around the gas station.

Wayfinding Signs for Easy Navigation

Your customers looking to access the washrooms or the c-stores will appreciate well-labeled signage. To ensure you are offering superior customer service, have wayfinding signs throughout the gas stations. Even the simple “Entry” and “Exit” signs will guide new customers. This helps avoid confusion and unnecessary traffic.

Designing Gas Station Signage

If you are to design the right signage solutions for your gas business, you need to map your goals first.

Gas Station Digital Signage

The best place to start is by identifying the number of businesses you are running within the premises. What follows is to map those spots that need a decent display. That is, to either stimulate conversion, pass a message or help with wayfinding. Here, you can work with in-house designers to ensure success.

It’s worth noting that the best sign package for your gas business needs a professional design. This is where you need to proceed with caution. Building material details, such as the make and even dimensions, play a critical role.

Choosing the Right Digital Signage Company

Not all the digital signage companies out there have got it all figured out. You need to do your research to make sure you are working with someone who understands your niche. But most importantly, a company that values customer satisfaction and puts the clients’ needs first.

Here are some things to look for in a digital signage company.

  • Niche experience – a startup company may have the technology and exposure, but not the much-needed experience. Look for a company with at least ten years of sign manufacturing experience.
  • Quality of services – Whether it’s modern or vintage signs, a quality product is critical to ensure durability and efficiency.
  • Customer communication and involvement – the company should involve you in the decision making and design process.
  • Cost and flexibility – The Company should offer various digital graphics configurations to fit your individual needs. Whether you need cabinets, pylon signs, vacuum form faces, or channel letters, the products/services should also be affordable.

Bottom Line

In and around the United States of America, digital signage is changing the face of businesses. Many of the largest US cities embracing digital signage. The truth is, we all want to meet the needs of our customers, but it takes effort and strategy. To achieve this, you want to work with a company that guarantees a state of the art manufacturing.

Signage will help sell your brand, maximize the available resources and get your business facility to the level it deserves. However, how you carry out the installation determines the level of success/impact. The installation crews should have the expertise and knowledge in the digital signage space. The sizes of sign installations also matter.

Reopening the Office in Q3? Are you Ready to Go Back to Work?

Going back to work is a debate many business owners are yet to decide to deal with economic recessions and the pandemic. Although contagion is the biggest concern for many, the recession levels are also worrying. First, you should consider two key players in your organization, the consumers and the employees. Are you prepared enough to keep both your customers and employees safe? Are you ready to begin the process of reopening the office?

Additionally, you need to be comfortable spending high costs on the new safety measures before considering reopening your office. In other words, businesses that stayed opened during the pandemic incurred higher costs

Employees need a safe workplace

At least half of the workforce are remote workers and more comfortable working remotely than going back to their offices. This data excludes essential workers. The technology industry makes it easier to work remotely. That includes the Microsoft team, food delivery services based on location, Facebook, and email apps for remote workers. You do not need a lot of creativity and other skills to work from home.

Additionally, a recent study estimates that it’s harder to hire and maintain employees now than it was before the pandemic. It’s the same even with the high unemployment rate. There are different reasons for this. That includes the fear of working while keeping your family and coworkers safe, among other unanticipated cascading effects. Plus, unlike other economic indicators, jobs take time to recover, just as during the great recession. It will take a gradual change before jobs can return to pre-pandemic levels of work.

Conference Room with Covid-19 information on the screen

However, suppose you need to call your employees back to the office. In that case, you need to allay their safety concerns. For example, you can install a powerful ventilation system and plexiglass cough shields. That way, your employees should be able to protect themselves. Moreover, they can guarantee those around them and their families of safety in this post-pandemic reality. Here are more tips concerning employees.

Reduce personal interactions in the office

You also need to reduce person-to-person interactions in the office buildings. That means reducing the number of people in one place at a time and using things like space management to better distance employees from each other. Additionally, you can ensure occupational safety. For instance, you can provide all your workers with personal protective equipment like gloves, masks and hand sanitizer.

Two co-workers avoiding the spread of covid by not shaking hands and wearing masks

Moreover, you can listen to personal demands to see how best to help your employees. That includes the previous way of housing employees and delay in payments. You can find ways of addressing these concerns and offer conveniences.

Start with a Covid-19 boot camp

All you need is thirty minutes to hold the meeting with your employees and relay the CDC’s disease control guidelines. During the meeting, there are a couple of things you need to include. For starters, leaders need to be the biggest facilitators of the new norms. They need to show their sincerity to committing to the new policies and lead by example. That can make it hard for others to protest this change.

Also, your Covid-19 boot camp should include a moral message. We all have someone we love affected by Covid-19. It makes a terrific anecdote and can help change the behavior of your employees for the better. Additionally, it shows the risks of not complying with the new norms. People can then stay within their boundaries at work and dutifully follow other guidelines and safety mechanisms.

Thirdly, you should ensure that the boot camp includes a little bit of practice. That way, the norms will stick to their memories. It’s not just about instructing your employees and office workers. Also, ensure that they understand it’s a compulsory practice.

Besides, your compliance rate will increase by holding the boot camp than in the case where you do not. Moreover, it will ensure the continuation of such safety practices as an unspoken agreement. Plus, you can talk about the current vaccines available to improve immunity against the virus. Anyone can get doses of the widespread adult covid-19 vaccination. That can offer the reassurance of a life post-covid.

Clean the office regularly and hold daily inspections

Human beings are not always 100 percent compliant. It’s up to you to ensure that they are. As a leader, you can go for rounds at unpredictable times in the work area. Then, observe the number of employees complying with the new norms at their workstation. However, this is not a one-time thing. You may have to do it every day for the next 30 days or so until employees feel less need to be uncompliant.

Additionally, cleaning the office regularly will make employees and visitors feel like there is concern for their safety. This is a great way to reduce the spread of the virus while showing employees you care. It will also show individuals how serious you are taking the pandemic and that is they should do their part to be compliant. 

Clean regularly to avoid the spread of COVID - woman spraying and wiping down office screen

Practice fire drills daily

Fire drills are important to ensure that your organization makes the new norms commonplace. Daily, ask your employees to stop whatever type of work they are doing and practice their new behaviors. But this is more so in the first week after the boot camp.

But that’s not all. Ensure that workers with symptoms of Covid-19 such as shortness of breath and fever stay away from your physical office space. Moreover, they should quarantine and take their medications. They should produce a negative covid-19 test before returning to the physical office.

You can also use the recommendation and insights of an infectious diseases expert and economists in your human resources team. Do not take this lightly as a responsible employer. Your organization may need their expertise for the foreseeable future. They can help you understand the new lot of office work and the post-covid-19 workplace. 

Take advantage of digital signage

Workplaces are now coming up with safe, touchless ways of passing their messages to employees and visitors alike. Now more than ever, you should consider using digital signage to deal with the long-standing impacts of the covid-19.

Full Service Digital Signage

You can use social distancing signage in entryways and work areas to remind employees to maintain their distance. Also, wayfinding signage can help you manage foot traffic in walkways. Besides, signage is very engaging in many places like cafeterias, common areas, and conference and meeting rooms. There are so many technology tools business can use to stay safe.

Final thoughts on Reopening the Office

Reopening the office to both customers and employees can a stressful endeavor during a pandemic. But these tips can help you. Additionally, you need to monitor your employees’ mental health and well-being. That can help you evaluate the aftermath of the pandemic’s damaging effects. You can achieve this by asking your employers to answer questions on topics and trends about reopening offices.

 

18 Startling Job Satisfaction Statistics and Why They Matter

Over the last several years, America has faced a job dissatisfaction epidemic. Studies from the past decade cited stress, low wages, and a myriad of other statistics that pointed to a general lack of excitement around employment. Fortunately, over the past year or two, that has begun to change. Even amidst the pandemic, with the way that people work changing so drastically, many people are feeling great about their employment situation. So why not look at some job satisfaction statistics to see how the pandemic has affected work life. 

What makes someone happy or unhappy in their job? What’s the difference between a highly satisfied employee and one who is about to quit? These answers matter. Ten years ago, people weren’t paying as much attention. But now, smart business leaders know that job satisfaction plays a big role in productivity and profitability. 

Employees celebrating at work - employee satisfaction and success

The most profitable companies are also likely to have the most satisfied employees – and that’s not a coincidence. We’re detailing 20 of the latest job satisfaction statistics here, but more importantly, why they matter. 

Savvy managers keep a pulse on how their staff is feeling – and for good reason. Job satisfaction statistics give an overarching understanding of the state of overall job satisfaction today. Additional, it can give insights into what your own company can do to ensure you don’t lose employees and become a statistic yourself. 

18 Job Satisfaction Statistics

1. Americans are happier to have jobs now that ever before.

Workers are happier to have a place of employment now than they were before COVID-19 hit. Americans are moderately happier, with the Workplace Happiness Index increasing from 71 to 73 (out of 100) in a year.  Even with the upheaval of today’s standard work environment, both part-time and full-time workers are generally more satisfied with their employment situation than last year. The pandemic has made employees re-think what it means to be employed.

2.  54% of Americans are very satisfied with their current job.

More than half of the US employees polled in May of 2020 claimed to be “very satisfied”. This is a strong indicator that job satisfaction is moving in a positive direction. 9,000 workers in the U.S. were polled. This is an improvement from the previous year (December 2019), where only 47% were “very satisfied”.

Job Satisfaction despite COVID-19 - female worker working with a mask and headphones on

3. Workers are happier but also working harder.

COVID-19 has made may workers reprioritize their work. This may be due to more flexibility being offered, as well as increased options for remote work. The findings from this survey indicated that there is a correlation between employee attitudes and working remotely. 38% of workers are happier now that they are employed that before the pandemic hit. This is due to the fact that so many individuals have lost their jobs in this difficult time. But that doesn’t mean work hasn’t gotten harder. Finding a good work-life balance can be challenging when working remotely.

4. 37% of American considered “good work-life balance” as most essential. 

Between children, hobbies, aging parents, pets, and other commitments, it’s hard to find balance. Individuals want to feel like they are encouraged to spend time outside of the office making their life more meaningful. Balance is important. Especially, with the COVID-19 pandemic and being required to work remotely.

5. The biggest contributor to job satisfaction is the “potential for growth.” 

American employees value the potential for growthPeople don’t like to feel stagnant when it comes to their talents or what they can earn – the ability to get promoted or learn more plays a large role in someone’s job satisfaction. Out of a  possible 23 drivers of job satisfaction, “potential for growth” ranked the highest. Concluding that employee career paths are important to them.

6. Job security is became more important for employees.

In uncertain times, people want to count on predictability, especially when it comes to a paycheck. Offering job security or stability is a sure way to increase employee retention, find new employees and improve job satisfaction. 

7. 62% of American employees are willing to take a pay cut. 

Wait what? 62% of full-time workers in the United States are willing to take a decrease in pay in order to work for a company with a mission they believe in. Let that sink in. It’s not about money for most. It’s about feeling fulfilled at work and that your work matters. Though we just mentioned people valuing a steady paycheck, most professionals are willing to reduce their take-home pay in order to support a vision they can feel good about. 

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8. Only 42% of employees know their organization’s vision, mission, and values.

This is an interesting statistic given statistic number 7. Almost two thirds of employees are willing to take a pay cut for something they believe in, when only two out of five employees actually know their companies mission and vision. Clearly, there is a disconnect. If you’re not sharing your overall mission and values with employees, you should. It matters. 

9. Only 15% of full-time employees worldwide are engaged at work.

Employee engagement statistics show that only 15% of 1 billion full-time employees are actively engaged at work.  Put, differently an alarming 85% of global employees are not engaged in their work. Meaning they don’t perceive their work to be positive or engaging. Modern executives know that employee engagement is crucial to not only employee retention but also their company’s success.

10. Unhappy workers can cost up to $550 billion a year. 

The cost of an unhappy worker in America is between $450 and $550 billion in a single year. Meaning disengaged employees are expense. There is a very tangible financial impact attached to a dissatisfied employee, making employee retention is critical.  This is very concerning given the fact that only 15% of employees worldwide are engaged. 

Team meeting where everyone looks disengaged and bored

11. Career satisfaction reduces employee turnover.

It’s fairly obvious, but is worth repeating: people who are happy in their jobs are less likely to leave their company. Essentially, employee satisfaction is a reliable indicator of employee retention.

12. 43% of people would leave their current job for a 10% salary increase.

That’s a startling statistic because 10% of the average salary isn’t that much. Which things make the difference between employee retention and employee turnover?  The answer is weak company culture. It’s not really about the money, it’s about the company at large. 

13. Wage satisfaction jumps the highest among millennials. 

Millennials job satisfaction is greatly impacted by their pay, though employees between ages 33 and 54 continue to be the group most satisfied with their pay. Baby boomer respondents were less concerned with wage satisfaction. 

14. Referrals reduce hiring times by 40%. 

Referrals can be a critical element of obtaining new staff. Having employees recommend your company to other professionals can significantly reduce your recruitment efforts. Offering employee referral bonuses can impact how willing employees are to make referrals.

15. Happiness improves sales.

When employees are happy at work, they tend to get more done, they become faster workers. Additionally, studies show they also rack up 13% more sales as compared to unhappy co-workers.  Based on research, it’s been demonstrated that happy workers make more calls and work harder to convert those calls to actual sales. This is strong causal evidence between satisfaction and productivity. 

16. A company’s biggest expense is its employees. 

Any business carries many expenses. Payroll and human resources, in other words, employees are a companies biggest cost. Because of this, too many companies try to scrimp and save on this line item, but they need to consider the larger impacts of doing so. Focus on career development to keep employees happy and reduce recruiting expenses. 

17. Being a team player and collaboration are the top traits employees love about their co-workers.

Co-workers should get along. It improves the work environment and can increase job satisfaction. There are many quality a good co-worker has. Business leaders should do whatever they can to facilitate cooperation and communication between colleagues. Working as a team is vital for organizational and business success.

18. Management transparency is the top factor when determining employee happiness.

Generally speaking, people just want you to be straight with them. Trust in management and in the future of the company is a key component to keeping employees engaged. Transparency is the key to reducing employee turnover, increase satisfaction and retention.

Why Job Satisfaction Statistics Matters

At this point you might be thinking, “Interesting facts, but what do they really mean?” How much does job satisfaction statistics really matter? 

The truth is job satisfaction matters much more than most business leaders know or acknowledge. As we stated, the companies with the highest job satisfaction rates also tend to be the most profitable. There is a direct correlation between employee’s job satisfaction and profitability and productivity. Need proof? 

A study by economists at the University of Warwick found that happy employees were 12% more productive, while disengaged workers proved 10% less productive. On an intuitive level, that makes sense. Naturally, more energy is put towards work that people are engaged and excited about. Similarly, if staff genuinely like the company and managers they work for, they will want to create positive results and be recognized. 

Diverse Team of happy employees

If employees feel bored and undervalued, it will affect their performance in the opposite way. It’s essential that employers empower their teams and give them room to grow. Boredom is stifling on productivity. Simply stated, bored people quit. 

Even if those people don’t quit, you can be sure they aren’t putting forth their best effort. It’s essential to help employees to feel empowered through flexibility, the ability to display creativity, and showing appreciation. 

Job Satisfaction and Company Bottom Line

There is a direct correlation between job satisfaction and your bottom line. Here are a few reasons why. 

1.  Happy employees want to stay and succeed

Not only are happy employees less likely to quit (leaving you to take on the expensive process of recruiting and onboarding new people), they are more likely to bring passion to their role.

2. Engaged employees will refer others

It’s a pricey process to fill an opening in your company. Before you can even get into the onboarding, salary, and benefits, you have to find a person who is the right fit. The process of recruiting that individual, costs an average of $3,500. That doesn’t account for the opportunity costs of having that role unfilled for a specific time period. On the other hand, if your employees love the organization, they’ll be eager to refer potential employees that will cut down on recruiting expenses and time. Not only that, they are more likely to refer high caliber individuals, since they don’t want just anyone to be a part of their team. According to a study done by Stanford, employees hired through referrals have increased productivity, lower turnover and reduced screening costs – so referrals are a win-win for your business and the new employee.

3. Companies with satisfied workers have increased productivity and output

Simply put, when your employees are happy they just care more. Employee satisfaction is linked to an increase in creativity, productivity, and overall quality of work. Happier employees are more efficient and productive. They also put more thought into what they’re doing. Companies with happy employees outperform the competition by 20%. In addition, employees who report being happy at work take ten times fewer sick days than unhappy employees, and people with “a best friend at work” are 7 times more likely to engage in their work. To use a department specific example, happy salespeople produce 37% more sales. What does that equate to in your organization?

Closing Thoughts

In still more scientific backing, another study demonstrated a strong correlation between employee satisfaction and customer loyalty. The study focused on four key performance indicators that are arguably the most important for business: customer loyalty, employee productivity, profitability measures, and staff turnover.

They found employee satisfaction to have a substantial positive correlation with customer loyalty and a substantial negative correlation with staff turnover. The correlation with productivity is positive and strong. These job satisfaction statistics prove that there is a moderately positive correlation between employee satisfaction and profitability.

Digital Signage for Break Rooms | How to Improve Break Room Signs

A break room is a distinct area of your workplace. This is where your employees come to relax and catch up with their colleagues. Given their leisurely setup, these places can serve as a perfect location to communicate to your staff through signage. One of the most ideal signage for such designated places is the break room signs.

In most cases, such signs come with bold lettering to make them more conspicuous for everyone to notice them at a glance. You can place them on side of the room, doorway, on the side of refrigerators and microwaves, or next to coffee makers. Some of these lunchroom signs may help remind everyone to observe social distance to wash hands and keep trash in one place.

Additionally, they can be in the form of wall signs, directional signs, kitchen signs, safety signs, and floor signs. Their main purpose is to deliver engaging, eye-catching, and relevant content to the target audience. Most significantly, they display vital information to guide, instruct, or caution your employees to make their work environment safe.

Need for Break Room Signage

Whether you hire shift workers at your warehouse or employ IT experts to work on computers throughout, rest assured that everyone deserves a break. The most likely place they will head to after working for several hours is the break room or lunch rooms.

Office Break Room - with world clocks on the wall and appliances and space to sit

This is a perfect place in your organization to draw their attention. Therefore, you will have to use well-designed digital signage to communicate with them in their rest areas. This form of communication is suitable for all workers. At the same time, they can act as guidelines to your guests or visitors.

Most break room digital signage captures your employees’ attention with their frequently changing texts and eye-popping imagery. These two features play a critical role in inspiring your workers’ imagination while keeping them updated with the right information. One example of what can be displayed on break room screens is quotes. Quotes work for most industries, and they will keep your staff motivated throughout the day. 

Furthermore, if you use the digital signage correctly your employees may look forward to new information every time they are on a break. Aside from that, break room signs can boost their morale in addition to making them feel valued. Thus you will experience an exponential increase in productivity and subsequent growth in revenue.

How to Use Your Break Room Digital Signage

Your break room provides you with endless options to communicate with your employees. But the only limitation on your side may be your creativity. That should not worry you anymore. You can use the following content ideas to make your break room signs as effective as possible:

  • Sharing or displaying an inspirational message to all employees.
  • Using the signage to recognize outstanding employees/workers for their exceptional accomplishments.
  • Commemorating a worker’s birthday through digital signage in the break room.
  • Showing your endless passion for your organization or business.
  • Letting your team members know how much you cherish them for their services.
  • Displaying the most important safety measures to be taken in case of an emergency.
  • Delivering the most crucial messages to your workers.
  • Promoting location-specific initiatives for everyone.

Features to Look for in a Break Room Signage

Most breakroom signs come with great features to make them easy to use. They are also effective and convenient to the target audience.

Employees in a Modern Break Room

Some of the top features you should look for include:

  • User Permissions – gives you the power to decide who posts content on the signage beside you.
  • Built-in Templates – to save your precious time and energy while posting memos, HR updates, special announcements, and recognition pieces among others.
  • Scheduling Options – lets you prepare and post your message at the right time. Besides, some scheduling options allow you to deliver the message in advance for optimal break room attendance.
  • Ever-changing Graphics – play a significant role in ensuring that your employee break room sign always stays updated and fresh.

In Conclusion

More often than not your staff members need to be constantly reminded about their break area rules. While there are many ways you can let them know how to carry themselves in the breakroom, you can choose digital signage to convey your message to them. A courteous piece of information on signages can make your employees know what is expected of them all the time.

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Digital Signage Displays vs. TVs: Which Is Best for Your Business?

Advertising your business or showcasing your products in this age of modern technology typically includes digital signage. There are two main options: commercial displays vs. consumer televisions (TV).

A consumer TV is a television that anyone could buy in store or online. Many companies use these to show promotions, menus, and more in their stores. By contrast, a commercial display is a digital signage display specifically designed for commercial use and can’t be bought by anyone in any store.

It can be challenging to figure out which of these two options is right for your business, as it varies based on budget, purpose, and other factors. To help you with the decision, compare commercial displays vs. consumer displays across a few key categories.

Function

The purpose of these types of displays are completely different. Consumer TVs are mainly for at-home use. Companies engineer these with the expectation that someone will bring the TV home and watch it occasionally. Consumer TVs are typically built to handle fairly varied use, including in homes where they are on for most of the day. They are also usually designed to connect to cable, satellite, and a range of other input devices.

Man in electronics store looking at large consumer TVs

Commercial displays were created specifically for commercial use. They are ideal for use in a business setting and can always be on during business hours or even 24 hours a day. They tend to be for more rigorous use as most homeowners don’t have their TVs on all day.

Design

When you first compare commercial displays vs. consumer ones, you will notice some visual differences. While consumer displays are more visually appealing and come with a stand or support, commercial displays blend into their surroundings. Instead of featuring a stand, they almost always feature another type of support.

There are also design differences for digital signage display vs. TV screens in terms of brightness, thanks to the typical differences in the settings’ light. Consumer TVs tend to be a bit dimmer, so consumer displays are less bright. As a comparison, consumer screens can usually brighten to up to 350 cd/m2, with commercial displays easily going above 2,500 cd/m2.

The difference in the design of consumer vs. commercial displays also stems from what content will likely be on it. Consumer TVs are more for showing live TV, series, video games, or movies. Commercial displays can show these, as well as websites, slideshows, menus, promotional content, social media feeds, and more. The content you can display on commercial TVs are almost endless.

Connections

Although there are exceptions, most consumer TVs only have a few connection options, such as HDMI ports or USB inputs. Commercial displays also support these options, as well as VGA, DVI, and display ports. They even have support for video-loop out connections.

No consumer TV has built-in media players, but some commercial displays feature digital signage media players. If your device doesn’t have one, you will need to buy one separately and connect it to send content to the screens. Another variance when comparing commercial display vs. consumer TV is how you control it. Consumer TVs come with remote controls, but commercial displays can rely on R232 controls, which is rare for consumer TVs.

Durability

While some people watch TV constantly, most consumer TVs are not designed for this constant use. They are not typically engineered to handle constant watching non-stop, usually only handling about six or eight hours per day. By contrast, a commercial display is designed to be on nearly constantly. They are also more durable, typically featuring an outer layer that protects them from dust, heat, and other issues. Generally, commercial signage displays are better-equipped to handle the demands of a business. If the sign is for a location outside, then a commercial-grade unit is essential.

Commercial Display at an Airport

Post-Purchase Support

There are several aspects to post-purchase support with commercial display vs. consumer screens. It starts with the fact that most commercial units will come with support right after your purchase. This can include advice during installation and for trouble-shooting. It may also include on-site repairs. On the other hand, consumer TV companies are less likely to walk you through installation and will typically require you to bring the TV in for repairs. You also tend to get a better warranty with commercial displays, especially when you read the fine print. On average, you can expect a three-year warranty from a digital signage display. For the average consumer TV, the warranty is about a year. More importantly, you may void that warranty if you use the TV in your business.

Commercial Displays Vs. Consumer TV: How to Choose

With all of the above comparisons between a commercial display vs. consumer TV in mind, how do you choose which one is better for you? Think about how you plan to use the display, including what you will show, where it will be located, and how long it will be on for.

You should strongly consider a commercial display if it will be outside, you plan to have it on all day, or you need multiple connections for various input types. If you will not have the unit on constantly and have no problem buying a separate digital signage media player or finding a TV that can work around this, either will likely be fine. Don’t forget to consider the purchase over the long-term, as well. Commercial displays not only last longer, but they come with a better warranty and typically include on-site repairs.