We recommend videos be encoded in h.264 and use the .mp4 video container. This is a very common video container with the codec that provides great quality in small file sizes. This will offer best results when played back on Xhibit. A higher quality video (720p, 1080p) will have a higher file size, and as such will take longer to upload to Xhibitsignage.com, and will take longer to download to the Xhibit device. However, using high-resolution or high-bitrate videos will not disrupt playback on your device, so choose a resolution and bitrate that best fits your desired size and quality neeeds.
If you have any further questions, please open a support ticket at our support portal.