Support options are designed for the diversity of projects and client needs. All of our digital signage solutions come Standard Support. Express and Signature Care options are offered for enterprise deployments.
Tech Support
Our Client Success team comprises of network+ certified engineers, project managers, programmers and hardware engineers to ensure success of all digital signage projects.
We’re Here to Help
If you’re new to digital signage we are here to support and answer any tech questions you may have regarding our hardware, software, and content apps.
Our Signature Care support includes:
- Lifetime warranty on digital signage players
- 24- hour technical support (phone + web)
- Free Device Replacements every 3-years
Contact our Client Success team for specific information on what features come with our various support packages, have questions about your digital signage device, or if you are having any technical issues. We are always happy to help!
Popular Knowledgebase
For more information on our devices and our XhibitSignage platform, check out our library of knowledge-based articles.
Video Tutorials
Our video tutorials provide step-by-step directions on how to navigate our software.
What Our Clients Say
We always strive to make our customers happy! Check out they have to say about our digital signage solutions:
Our 3 players are working great since the last update. Our employees in the building now depend on these displays to get updated. We simply love them!
I think that if everyone had Mvix digital signage, they’d have an elegant and finessed system.
Mvix makes us think strategically about how we want our campaigns presented, and which communication is important for us to display to our 8,000 + team members across the nation.
The main reason we selected Mvix was the feature set availability at a low price point. They were probably 15 to 20 percent lower on costs than other options with similar features.
A subscription-free solution, 24/7 technical support and a reliable web-based signage network from Mvix was instrumental in the success of our project. I am personally very pleased with their responsive technical support.
Need Further Help?
Our support doesn’t stop there! If you need additional assistance, please refer to our additional tech solutions below.