Lifetime Warranty, Free Players and Premium Care
The Mvix Signature Care for Digital Signage program provides mission-critical support for complex and enterprise-scale digital signage deployments. It is designed to eliminate downtime by providing a superior level of support including a lifetime warranty, free players every 3 years, faster SLAs and premium care.
24/7 access to digital signage experts
Focus on Your Business
We’ll take care of the digital signage
Meet the demands of your customers
When you choose Mvix, you are choosing a partner that is highly dedicated and experienced in making your digital signage network and operations easier, efficient, and more productive.
How it Works
Signature Care complements and extends standard support by providing a focused and responsive assistance for enterprise-grade deployments.
Ease of Mind
A Lifetime Warranty gives you peace of mind. If a digital signage player fails due to a manufacturing and technical defect, we will repair/replace/refund the player. The warranty is available for the lifetime of the player as long as it’s covered under the Signature Care program.
Under our unique 36-month replacement guarantee, Tech Refresh, we are committed to upgrading every player on your network every 36 months, at no charge to you. This will ensure that your digital signage network is never outdated or obsolete.
All players in the Signature Care program have premium features which include: CAP/Emergency alerts, live video input (e.g. for live TV), two-factor authentication, device status notifications, smart playlists, video wall support, SAML, and media approval.
The Mvix Advantage
Working with Mvix guarantees that you’ll find a digital signage solution that fits your budget, organization and culture, even is that solution is not ours! The rewards you can expect include:
15 Years of Experience
We’ve been developing our digital signage solutions since 2005 and releasing new software features and content apps every quarter.
Digital Signage Experts
Our sales and support teams are digital signage certified experts. This guarantees you’re working with an experienced team to deploy your signage.
Support for your success! Our tech support team has a 94% CSAT and can be reached via email, phone or web with coast-to-coast coverage hours.
Award-Winning Creative Team
With over 13 years of experience, you can work with our design team like they are your own team. Get everything from stills to interactive.